Hi, I’m Greg Ramirez — a Cuban-born tech pro and customer service specialist with over 20 years of experience solving problems and keeping things running smoothly. I’m fluent in English and Spanish, thrive in remote and in-person roles, and love helping people get back on track—whether it’s a tech issue or just great support when it’s needed most.

From freelance IT consulting to managing customer service teams, I bring hands-on skills, real-world experience, and a down-to-earth approach. If it’s broken, I fix it. If it’s working, I make it better.